The House Call Group Privacy Policy

Effective Date: September 3, 2026

The House Call Group respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you interact with our website, forms, advertisements, open-house registration forms, messaging services, or other real estate services.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, real estate preferences, budget, desired location, financing status, buying or selling timeline, and other information related to your real estate needs. We may also collect limited technical information automatically, such as browser type, device information, IP address, and website interaction data.

How We Use Your Information

We may use your information to: respond to questions and inquiries; provide real estate information, property details, and requested resources; assist with buying or selling real estate; provide relevant property listings and market information; schedule and manage appointments; communicate regarding open houses, property searches, and real estate services; send marketing communications where you have provided consent; maintain and improve our customer relationship management and communication systems.

SMS and Mobile Information

If you provide your mobile phone number and consent to receive text messages, The House Call Group may send you messages related to property information, real estate services, appointments, follow-up communications, market updates, or promotional messages consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We may share information with service providers that help us operate our business, including technology providers, CRM providers, communications platforms, website providers, and other vendors necessary to provide requested services.

We may also share information when required by law or when reasonably necessary to protect our rights or comply with legal obligations.

We do not sell your personal information.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may request that we update or delete your personal information by contacting us.

You may unsubscribe from marketing emails using the unsubscribe link contained in those communications.

You may stop SMS communications at any time by replying STOP.

Contact

The House Call Group
Phone: 615-590-3443
Email: [email protected]